Rellams Pet Retreat FAQ
1. What types of pet boarding services do you offer?
At Rellams Pet Retreat, we offer various boarding options to cater to different pet needs. Our services include standard boarding for dogs and cats and air-conditioned units for pets who enjoy extra comfort. Each pet will receive individual attention and care, ensuring a comfortable and enjoyable stay.
2. What kind of special care do you provide for elderly or special needs pets?
We understand that elderly and special needs pets require extra care and attention. At Rellams Pet Retreat, we offer personalized care plans tailored to each pet’s specific needs, including customized feeding schedules, medication administration, and gentle exercise routines. Our staff is trained to handle various situations and is dedicated to ensuring your pet feels safe, comfortable, and loved during their stay.
3. How do you ensure the safety and well-being of the pets during their stay?
Safety and well-being are our top priorities at Rellams Pet Retreat. Our facility is equipped with secure fencing, monitored entry points, and 24/7 surveillance to ensure the security of your pets. We conduct regular health checks, provide clean and sanitized living quarters, and have a team of experienced staff available around the clock to attend to any needs that may arise. Additionally, we maintain strict hygiene standards to prevent the spread of diseases.
4. What are your pricing options for overnight stays?
We offer flexible pricing options to suit different budgets and needs. Our standard overnight boarding starts at competitive rates, with additional packages for luxury suites and specialized care. Prices vary based on the type of pet, length of stay, and any special requirements. For a detailed pricing list, please visit our website or contact our office directly.
5. Are there any additional fees for administering medication to pets?
No. We recommend discussing specific medications with our staff during the booking to ensure we can accommodate your pet’s needs.
6. Do you offer any grooming services while pets are staying with you?
Absolutely! Rellams Pet Retreat offers a range of grooming services to keep your pet looking and feeling their best during their stay. Our grooming options include baths, haircuts, nail trims, ear cleaning, and more. You can schedule these services as part of your pet’s stay, and our professional groomers will ensure they leave looking immaculate.
7. What is the process for booking a stay for my pet at Rellams Pet Retreat?
Booking a stay at Rellams Pet Retreat is simple and convenient. Visit our website or give us a call to check availability and make a reservation. You’ll need to provide some basic information about your pet, including their health status and any special requirements. A staff member will assist you through the booking process and answer any questions you might have.
8. Are you open during major holidays, and do you have any special holiday rates?
Yes, Rellams Pet Retreat is open during major holidays to accommodate your needs. We offer special holiday rates due to increased demand and extended hours. Our holiday packages may include festive treats and extra activities for your pets to enjoy. We recommend booking well in advance as holiday seasons are particularly busy.
9. What vaccinations are required for a pet to stay at your facility?
To ensure the health and safety of all pets, we require up-to-date vaccinations. Dogs must be vaccinated against rabies, distemper, parvovirus, and Bordetella. Cats need vaccinations for rabies, feline leukemia, and feline distemper. We recommend consulting with your vet to ensure all vaccinations are current before booking a stay. Proof of vaccination will be required upon arrival.
10. How far in advance should I book my pet’s stay for the holiday season?
Due to high demand during the holiday season, we advise booking as early as possible to secure your spot. Ideally, you should book at least one to two months in advance. Early booking ensures your pet has a reserved space and allows us to prep for their stay to ensure maximum comfort and care.